1. Standard Manufacturer Warranty Support
Every server, firewall, network switch, and passive cabling component supplied by AMPS Data Solutions is backed by the original manufacturer’s enterprise warranty (typically 3 to 5 years for HPE servers and Cisco switching, and up to 25 years on certified Belden/CommScope structured cabling installations).
2. Tiered Annual Maintenance Contracts (AMC)
We provide comprehensive and non-comprehensive AMC plans tailored to your facility requirements:
- 24/7/365 Mission-Critical Support: 2-hour on-site response for core data centers and critical server rooms.
- 8x5 Business Hours Support: 4-hour on-site response with preventive quarterly maintenance visits.
- Scheduled Preventive Audits: Thermal imaging of server racks, dust extraction, UPS battery health testing, and firmware patch updates.
3. Emergency Technical Escalations
Contracted clients can escalate emergency hardware failures directly to our 24/7 support line at +91-9759280397.