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Information & Policy

Terms of Service & Hardware Supply

Standard commercial and operational terms for equipment supply, engineering deployments, and AMC.

1. Equipment Sourcing & OEM Authenticity

All IT hardware, switches, servers, and cabling products supplied by AMPS Data Solutions are 100% genuine OEM products sourced through authorized brand channels (HPE, Cisco, Belden, Schneider Electric, Eaton, CommScope). All equipment carries full manufacturer warranty support.

2. Field Engineering & Turnkey Installation

Structured cabling, server rack installations, and fiber optic deployments are executed by certified field engineers adhering to TIA/EIA-568 standards. Formal Fluke/OTDR test certification reports are handed over upon project sign-off.

3. Payment & Commercial Terms

Commercial quotations provided by AMPS Data Solutions remain valid for 15 calendar days from the date of issuance due to fluctuating hardware component costs and currency rates.

4. Annual Maintenance Contracts (AMC)

AMC coverage terms specify defined Service Level Agreements (SLAs), including emergency on-site response times, preventive quarterly health checks, and loaner hardware replacement where applicable.

Have Inquiries?

Our customer success and technical advisors are available to answer your questions.

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